These terms apply when you book a tour with Desert Safari Dubai Tickets, run by Majestic Routes Tourism L.L.C, Dubai DET licence 1405794 (verify the licence). By booking, you agree to them.
Our tours
We run three tours: the evening desert safari, the morning desert safari and the overnight desert safari. What each option includes is listed on its tour page.
Booking and your ticket
You book on WhatsApp by sending the date, tour, option, number of guests and hotel. Our WhatsApp confirmation is your ticket. Show it at hotel pickup. You do not need a printed ticket.
Prices and payment
- Prices are fixed and shown in AED, per person or per car as stated.
- You pay on the day of the tour, not when you reserve. There is no advance payment online.
- Card payment adds 5% VAT.
- Falcon photos, dune buggy rides and other camp add-ons cost extra. Prices vary, and you can check them at the camp before you choose.
Cancellations and changes
Cancellation is free up to 24 hours before hotel pickup. We do not refund same-day cancellations or changes. Read the refund policy.
Pickup and drop-off
We pick up from hotels in Dubai and Sharjah. Pickup times depend on the tour and season, and they are listed in our desert safari Dubai timings guide. Please send the correct hotel when you book and be ready at the start of your pickup window.
Children
Children up to 3 go free on every tour. Children above 3 pay the full price on the shared tours. On the Morning safari, a child under 3 takes one of the 7 seats in the car, and the price per car does not change.
Health and safety
- Dune bashing is not recommended for pregnant women, children under 3, guests with back, neck or heart conditions, or guests who have had recent surgery. Guests who skip it can still join the camp programme.
- The minimum age for a quad bike is 13 on every tour and add-on.
- Please follow the instructions of your driver and the camp team.
Programme changes
During Ramadan there is no belly dance. The rest of the programme runs as normal.
- Tours are subject to weather and safety conditions.
- In case of rain, a sandstorm, or any other event that may affect safety, we reserve the right to reschedule or cancel the tour with a refund.
- Traffic delays or road diversions may affect pickup and drop-off timing. These situations are beyond our control.
Liability
- You are responsible for your belongings, including wallets, phones, cameras, bags, and accessories.
- Desert Safari Dubai Tickets is not liable for any loss, theft, or damage to personal property during the tour.
- If you lose an item, our team will assist in locating it, but we do not guarantee recovery.
- Injuries or accidents resulting from negligence or failure to follow instructions are not our responsibility.
- Any misbehaviour, harassment, or disrespectful behaviour toward staff or other guests will result in immediate removal from the tour without a refund.
- Damage to the vehicle, camp property, or any equipment caused by a guest will be charged to that guest.
Governing law
- All tours are conducted in compliance with UAE tourism regulations.
- Any dispute or claim will be governed by the laws of the United Arab Emirates.
Contact
Majestic Routes Tourism L.L.C, Lawnz By Danube, Dubai International City, Dubai. Email: [email protected]. WhatsApp: +971 56 576 3743.